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Now Hiring
operations and database associate
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The St. Croix Valley Foundation’s (SCVF) mission is to enhance quality of life in the St. Croix Valley. With offices in Hudson, Wisconsin, the foundation serves six counties bordering the St. Croix River, two in Minnesota (Chisago and Washington) and four in Wisconsin (Burnett, Pierce, Polk and St. Croix) and supports a network of community affiliates. Founded in 1995, the SCVF stewards nearly $100M in philanthropic assets and facilitates nearly $5M in annual grants and scholarships. 

 

Position Summary

The Operations & Database Associate is a full-time, in-office position, reporting to the Vice President of Finance & Operations. This position supports a wide range of operations and database functions, including maintenance of constituent and gift records, processing of complex documents, generation of standard and customized reports, and special project coordination. Duties require independent analysis, judgement, and knowledge of organizational and departmental functions. This position collaborates with all levels of Foundation staff to provide friendly, timely, and accurate information to both internal and external clients of SCVF and its ten affiliates.

 

Roles and Responsibilities

 

I. Primary Responsibilities

Gift Processing

  • Process and acknowledge gifts in an accurate and timely manner

  • Research, follow-up, and adjust gifts as necessary

  • Respond to inquiries from donors regarding gifts

  • Generate pledge reminders and invoices

  • Record, maintain, and adjust pledge records as needed

Operational Support​

  • Primary phone and in-office greeter

  • Maintain SCVF info@ email and organization-wide distribution lists

  • Assist with SCVF and affiliate events, including data exports, mailing lists, event registration, maintaining guest lists, staffing events

  • Assist with IT related issues and questions

  • Order office supplies and maintain office equipment including copier and postage machine

  • Provide general administrative support to St. Croix Valley Foundation leadership team

  • Other duties as assigned

Database Management​

  • Update donor records, ensuring integrity of data

  • Serve as primary contact for data exports from the database

  • Serve as primary resource and contact for internal and external database-related requests, projects and training

  • Identify and assess opportunities for database enhancements, seeking continual improvement of processes and procedures

Board of Directors Support​

  • Work with the President & CEO to support the board of directors, including coordination of new board member orientation, regular communications with the board, and the annual board retreat

  • Attend board meetings and record minutes

  • Facilitate annual collection of Board and Affiliate Board Conflict of Interest and Confidentiality forms, ensuring compliance

 

Required Qualifications, Knowledge and Skills

  • Associate degree preferred, course work in bookkeeping or business preferred

  • 3-5 years data entry experience and working knowledge of computer systems

  • Experience working with relational databases preferred, Foundant experience a plus

  • Proficiency with Microsoft Office suite of products, as well as an aptitude for learning and understanding organization-specific software

  • Ability to deliver superior customer service, demonstrating strong verbal and written communication skills. Tactful and diplomatic.

  • Superior organization and analytical skills, and attention to detail, including the ability to adjust to multiple demands, prioritize tasks, work independently, and meet deadlines

  • Commitment to donor confidentiality

  • Strong data entry skills with emphasis on accuracy and attention to detail

  • Ability to adjust to multiple demands, demonstrate strong organizational skills, prioritize tasks, work independently, and meet deadlines

  • Analytical ability to solve daily issues in an efficient, effective, and timely manner

  • Self-starter who can visualize an end goal and guide project through to completion, driving continual improvement of processes and procedures

  • Ability to thrive in a team environment

  • A passion for the mission of the SCVF; ties to the SCVF region a plus

  • Experience in the community foundation, philanthropic or nonprofit sector a plus

 

Physical Requirements 

  • Prolonged periods sitting at a desk and working on a computer

  • Must be able to lift up to 15 pounds at times

  • May be required to travel in personal vehicle to meetings and Foundation events

  • This is primarily an in-office position. After employee becomes trained and established, there may be opportunities to work remotely for short periods of time as duties allow.

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Salary and Benefits

The starting hourly rate for this full-time position is $21.00 - $24.00, DOQ. Due to primary responsibilities of this position, an in-office presence is required. Benefits for full-time employees include medical and dental insurance, life insurance, short and long-term disability insurance, paid time off, and a 403b plan and company match.

 

Application Instructions

Applications will be accepted through August 9, 2024. Please submit a cover letter and resume to elownsbury@scvfoundation.org. Only applications submitted by email will be considered.

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